Trust Center

360AI Trust Center

360AI is committed to the highest standards of data security, privacy, and transparency, so you can use our platform with complete confidence.

When you work with 360AI, you are sharing data, trusting our intelligence, and relying on our platform to power some of your most important business decisions. This Trust Centre brings together everything you need to understand how 360AI protects your data, secures our platform, and operates with full transparency.

Security

Enterprise-grade infrastructure: 360AI is built on a secure, cloud-based infrastructure designed to meet the demands of enterprise organisations, with industry-leading security practices across every layer.

Data encryption: All data transmitted to and from the 360AI platform is encrypted in transit using TLS 1.2 or higher. Data at rest is encrypted using AES-256 encryption.

Access controls: Access to 360AI systems and customer data is strictly controlled on a need-to-know basis, with role-based access controls, multi-factor authentication, and regular access reviews.

Continuous monitoring: Our systems are continuously monitored for security threats, anomalies, and vulnerabilities with automated alerting and incident response protocols in place.

Penetration testing: 360AI conducts regular penetration testing and security assessments, identifying and addressing vulnerabilities before they can be exploited.

Incident response: In the event of a security incident, 360AI has a clearly defined incident response plan including rapid containment, investigation, customer notification, and post-incident review aligned with GDPR notification requirements.

Privacy and compliance

• GDPR: 360AI operates in full compliance with the General Data Protection Regulation.
• CCPA: For customers and data subjects in California, 360AI adheres to the California Consumer Privacy Act.
• DPA: A Data Processing Agreement is available as standard for all 360AI customers.

Data integrity

• No third-party data sharing: 360AI does not share, sell, or augment your candidate or client data with third-party data providers.
• Human verification: Every AI-generated output in our managed delivery products is reviewed and validated by our team before it reaches you.
• Source transparency: Every signal, company insight, and market data point delivered by 360AI is linked to its primary source.
• Confidence scoring: Before any enrichment is applied to your ATS or CRM, 360AI applies a confidence score to every data match.

Responsible AI

360AI is committed to developing and deploying AI responsibly, with transparency, fairness, and human oversight at the centre of every product decision. Our full approach is detailed in our AI Policy.